General

What’s included in the price?

We do all the work for you! We deliver, set up and style, and pick up the next day. Please refer to our Sleepovers and Glamping page to see what’s included in each package.

Do I need to wash the bedding before pickup?

All sheets and blankets are thoroughly washed for each party using a hypoallergenic laundry detergent, hard surfaces are cleaned with disinfectant wipes and decorative pillows are cleaned with disinfectant spray. 

You do not need to clean or wash any equipment before pickup but you are responsible to keep them in good state during your rental period. Damaged items are replaced to the best of our ability to make sure each event looks stunning every time. 

How do I book my sleepover tent party?

To book your party, simply send us a message through our  CONTACT US form. We will then contact you to confirm availability and theme details. An invoice will be email for credit card or bank transfer payment, as well as a contract. Your sleepover tent party is not booked/confirmed until your deposit has been paid and the contract has been signed.

Is there a deposit required?

A $75 deposit is required at time of booking. The remaining balance is due on the day of the event prior to set up. Your party is not booked until your deposit has been paid and the contract has been signed. If available, you may add additional tents but they cannot be subtracted after booking. 

What payment types do you accept?

We accept all major credit cards through PayPal (2.9% processing fee), as well as Chase QuickPay, Zelle, Venmo, and Cash App payments with no processing fee.

What if I have to cancel or reschedule my sleepover?

If you need to cancel or change the date, you must notify us at least 14 days prior to your event. No refunds are granted for cancellations within 14 days of your event date.

We can reschedule your event based on availability for the new selected date. We cannot guarantee the new selected date.

The date of cancellation or reschedule will be considered on the day we receive an email at info@dddpartycreations.com stating your intentions to do so. 

What areas do you deliver to? Is there a travel fee?

We are based in Eastvale, Ca. We deliver to the Inland Empire and parts of Los Angeles and Orange Counties. Delivery is free within our local area. Anything outside of our immediate local area will have an additional travel fee. Please refer to our Service Areas map for details. 

When do you deliver and pick up?

Once your sleepover party is confirmed and booked, we will coordinate with you to set delivery and pick up times. We deliver the day of your event and pick up the next day. Some exceptions can be made; please contact us if you require specific delivery/pick up arrangements.  

Please make sure we have a parking spot near the entrance of the venue for loading/unloading equipment.

How long does it take to set up?

A party for 6 takes about an hour to set up and style. Of course this time will vary depending on the access to the venue, number of tents and other factors. 

I don’t see the theme I want, what can I do?

We love being creative. If you don’t see the theme you want, send us an email. We might be able to create the theme for you.

Help, I still can’t find the answer to my question.

We are here to help. Send us your questions to info@dddpartycreations.com or use our  CONTACT US form.